Terms & Conditions

Last updated: July 2026

Orders

All orders placed through thepetthings.com are confirmed manually via WhatsApp. Prices shown on product pages are indicative and are reconfirmed at checkout, since promotions and stock levels can change.

Pricing & Availability

We make reasonable efforts to keep prices and stock status accurate, but occasional errors can occur. If a listed price or availability is incorrect, we'll let you know before confirming your order.

Payment

Payment is completed via bank transfer or e-wallet as agreed during your WhatsApp order confirmation. Orders are processed once payment is confirmed.

Product Use

Product descriptions are provided for general guidance. For pets with specific medical or dietary needs, consult your veterinarian before switching food or supplements.

Limitation of Liability

The Pet Things is not liable for indirect or consequential damages arising from product use beyond the item's replacement or refund value.

Changes

These terms may be updated periodically; continued use of the site after changes constitutes acceptance of the revised terms.